American Medical Collections Agency Data Security Issue
American Medical Collections Agency (AMCA) Data Security Issue
On June 4, 2019, LabCorp announced that it has been notified by Retrieval-Masters Creditors Bureau, Inc. d/b/a American Medical Collection Agency (AMCA) about unauthorized activity on AMCA’s web payment page. AMCA is an external collection agency that was used by LabCorp and other companies. LabCorp referred patient balances to AMCA when our direct collection efforts were unsuccessful. AMCA’s affected system contained information provided by LabCorp and patients.
- LabCorp takes data security very seriously, including the security of data handled by vendors. Once notified by AMCA, LabCorp immediately ceased sending new collection requests to AMCA and stopped AMCA from continuing to work on any pending LabCorp collection requests involving LabCorp patients.
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